All-Pro Mobile Maintenance

Reviews about All-Pro Mobile Maintenance

• Michael Smith

  Feb, 16 2018
  ★ ☆ ☆ ☆ ☆
  During a recent cold stint, I had a driver (Tractor/Trailer) break down in or around the vicinity of South Detroit. The initial problem was possible frozen air-lines, or some other issue causing my drivers air to not build-up properly. I found this local company located right around the corner, so initially I was excited to find somebody within 1/4 mile to help minimize the cost of a roadcall. My driver made it off the interstate onto the exit ramp away from the traffic of the interstate. From the time I made initial contact with this company to a gentleman by the name of Steve, until the I received a call back for payment, exactly 1 hour and 35 minutes had transpired according to the time stamps on my phone. The technician arrived within 45 minutes, found a bad air-valve, he did not have the proper valve on hand, so I was told that he quickly serviced the valve, and then procedded to show my driver on how to properly introduce air-line antifreeze into the air system. The air started to build, and the air problem appeared to be solved. The technician finished up, and called me for payment on my cel phone, again which has a time stamp. The technician charged 3.75 hours of labor, for the 1 hour and 35 minutes spent from making the initial call to completion. They also charged the same hourly rate of $105 to make the initial road-call. I was charged $45 for what was indicated to be "Miscellaneus" for a total combined charge of $546.45 for a mere 1:35 minutes of labor. When we inquired abouth the excessive charges, we were told that it was for hazard pay being in such proximity of the interstate, which I understand, and have encountered before, but got no further explanation of how they derived exactly to that amount, or 3.75 hours of labor. Even after speaking with Dawn, the General Manager, I still did not get the explanation that I was looking for, and was given false information that she said that she was reading right off of the invoice, which we still have noteived through 2 attempts. She did not give me any benefit of the doubt, and totally dismissed my comment of her false allegations which at this point was no surprise to me.
  I praise deserving people for their good service provided, but I also like to educate people for those that just take complete advantage of others in this industry. Since I was not able to reclaim any of my money, or get anywhere trying to get some kind of resolution on this matter, I have provided this information for informational purposes. Please use at your own risk. Good luck.

Photos and maps

The nearest companies

• Lincoln Park Public Schools

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  1650 Champaign Road, Lincoln Park, MI 48146

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  lincolnparkpublicschools.com
• Steve's Painting Inc

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• Ens Trucking Inc

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• Town & Country Masonry

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• Lincoln Park Board of Education

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  lincolnparkpublicschools.com

  Open now: Until 04:00pm
• Smith School

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  Lincoln Park, Lincoln Park, MI 48146

  rhsmith.umd.edu